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Terms & Conditions

Welcome to our Terms & Conditions

By accessing or booking our services, you agree to these Terms & Conditions. By completing your booking, you confirm that you have read and agree to comply with all these Terms & Conditions. Please read them carefully.

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Services We Provide

Deep Blue Residences offers exclusive accommodations and personalized services, including concierge assistance and tailored experiences throughout your stay.
While we strive to ensure a flawless visit, we cannot be held responsible for damages or losses caused by external factors, such as weather conditions, local events, or services provided by third parties.

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Guest Responsibilities

Guests are expected to:

  • Provide accurate booking information.

  • Comply with villas rules and respect the property.

  • Bear responsibility for additional charges arising from damages, excessive guests, or violation of house rules.

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House Rules / Accommodation Guidelines

To ensure a comfortable and safe stay for all our guests, we kindly ask you to observe the following House Rules:

  • Check-in: from 15:00

  • Check-out: by 11:00

  • Check-out Procedures / Key Return: Guests are required to return keys and leave the residences in good condition upon check-out.

  • Child Friendly: The residences is suitable for children.

  • Pets: Pets are allowed at no additional charge, upon request.

  • Smoking: Smoking is strictly prohibited indoors.

  • Parties & Events: Allowed only upon request and prior arrangement.

  • Pool / Hot Tub / Equipment Use: Use of the pool, hot tub, and other facilities is at guests’ own risk. Children must be supervised at all times.

  • Parking / Property Access: Parking is available on the premises. Unauthorized vehicles are not permitted.

  • Liability / Damages / Insurance: Deep Blue Residences is not responsible for accidents or injuries occurring on the properties. Guests are responsible for any damages caused during their stay.

  • Compliance with Laws: Guests must comply with all local laws and regulations during their stay.

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Payment Terms

  • Full Payment: Full payment is required at the time of booking to confirm your reservation.

  • Deposit Option: Upon prior agreement with Deep Blue Residences, a reservation may be confirmed with a 30% deposit of the total booking amount.

  • Remaining Balance: In cases where a deposit has been agreed upon, the remaining 70% must be paid no later than one day before the scheduled check-in date.

  • Cancellation Policy: All payments, including deposits, are subject to our Refund & Cancellation Policy.

  • Secure Payments: All payments are processed via secure payment methods.

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Refund & Cancellation Policy

  • Cancellations 60 Days or More Before Check-in: Guests are eligible for a full refund of all amounts paid, including the deposit, provided the cancellation is made at least 60 days before the scheduled check-in date.

  • Cancellations Less Than 60 Days Before Check-in: All payments made, including the deposit and any additional amounts paid towards the reservation, are strictly non-refundable.

  • No-Shows & Early Departures: No refunds will be issued in the event of a no-show or early departure.

  • Refund Processing: Eligible refunds will be issued via the original payment method.

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Liability & Disclaimers

  • Deep Blue Residences is not responsible for personal belongings, accidents, or injuries during your stay.

  • Third-party services (e.g., excursions, rentals) are used at the guest’s discretion and risk.

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Governing Law

These Terms are governed by Greek law. Any disputes will be resolved in the competent courts of Greece.

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Contact

For questions regarding our Terms & Conditions or your booking, please contact us at: info@deepbluevillas.com

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